Millions of people around the country rely on a septic wastewater system, but very few actually understand how they operate. Our customers ask a variety of questions all the time but we’ve narrowed down the most common questions to help resolve your septic system issues. Here are the top three questions clients ask our specialists:

1. What happens during a septic pumping service?

If you have a septic system, you likely pump it every year, but do you really know what happens when you receive a septic pumping service? First, the service technician will pump out the entire septic tank. Once finished, he checks the inlet and outlet tees to ensure they’re clear and working properly. Then he will check the bacteria count to make sure it is at a sufficient level. Finally, he will flush the toilets to confirm that the wastewater system is flowing properly. After he finishes, he will cover the lid to the tank and you will receive a detailed service report.

2. How often do I need to have my septic tank pumped?

Massachusetts Department of Energy and Environmental Affairs says that if your home has a garbage disposal, it recommends having your septic tank pumped every year. Without the use of a garbage disposal, you should have it pumped roughly every 3 years. There are several factors to consider how frequently you should have your tank pumped:

• Number of occupants in the home
• How old the septic system is
• Whether or not a garbage disposal is being used and how often
• The amount of laundry being done

Remember that each system is different. Keep a close eye on how you use your septic system and consult with one of our professionals.

3. Should I use bacteria additive products?

Certain bacteria is essential for the septic system to function properly. It breaks down and digests the organic solids that accumulate in the tank. Many households today use a variety of soaps, detergents, and cleaning products that make their way through the wastewater system and end up in your septic tank. This process can harm or kill off the beneficial bacteria. Using bacteria additive products is a great way to replenish the good bacteria levels in your tank.

If you have further questions about your septic system or beneficial bacteria additives, give us a call today at 1-800-397-2384 and receive a free trial.